Terms & condition

Welcome to ShopHunt. These Terms & Conditions govern your use of shophuntstore.co.uk and purchases made through our website.

By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

These Terms & Conditions are intended to apply to customers purchasing products for personal or household use. Nothing in these terms is intended to exclude or restrict rights that cannot legally be excluded under UK law.

1. About ShopHunt

ShopHunt is a multi-category online store offering a variety of products across categories including:

  • Home & Living
  • Garden & Decor
  • Kitchen & Dining
  • Fashion Accessories
  • Electronics & Gadgets
  • Pet Supplies
  • Kids & Family
  • Seasonal & Gifts
  • Halloween
  • Other products that may be added to our store from time to time

Website: shophuntstore.co.uk

Address:
35239 Ludgate Hill
London
EC4M 7JN
United Kingdom

Email: support@shophunt.shop
Telephone: +44 7411 228669

2. Using Our Website

You may use our website for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to gain unauthorised access to the website or its systems
  • Interfere with the operation or security of the website
  • Introduce malicious software or harmful code
  • Copy or misuse website content without appropriate permission
  • Use the website in a way that could damage, disable, or impair its operation

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, website, or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and useful.

However, colours and visual appearance may vary depending on your device or screen settings.

Product availability may also change without notice.

Where a product has specific characteristics, limitations, instructions, or requirements, customers should review the information provided on the relevant product page before purchasing.

4. Prices

Product prices are displayed on the website at the time of purchase.

Where applicable, prices will include the taxes required to be included in the displayed consumer price.

Delivery charges, where applicable, will be shown before you complete your purchase.

We aim to ensure that prices and applicable charges are presented clearly and accurately. UK online-selling guidance requires businesses to provide the total price or explain how it will be calculated and clearly display delivery costs or how they will be calculated.

If we discover an obvious pricing or information error, we may contact you to explain the situation and, where appropriate, provide available options.

5. Promotions and Discounts

From time to time, ShopHunt may offer discounts, promotional codes, sales, or other special offers.

Promotions may have specific terms, eligibility requirements, expiry dates, or product exclusions.

Any applicable conditions will be communicated with the relevant promotion.

We aim to ensure that promotions are presented honestly and transparently.

6. Placing an Order

When placing an order, you are responsible for ensuring that the information you provide is accurate and complete.

Before submitting your order, you should review:

  • Products selected
  • Quantities
  • Delivery address
  • Contact details
  • Delivery option
  • Applicable charges
  • Total order price

Our checkout process may provide opportunities to identify and correct errors before the order is submitted.

By submitting an order, you are requesting to purchase the selected products subject to these Terms & Conditions.

7. Order Confirmation and Acceptance

After you place an order, we will normally send an order confirmation to the email address you provided.

An order confirmation acknowledges that we have received your order. Depending on the circumstances, acceptance of your order and formation of the sales contract may occur when we confirm that the order has been accepted or dispatch the goods.

If we are unable to accept an order, we will notify you and, where payment has already been taken, arrange an appropriate refund.

UK online-selling rules require businesses to confirm the contract in a form the customer can save for future reference.

8. Payment

Payment must be completed using the payment methods made available during checkout.

You must provide accurate payment and billing information.

Payment processing may be handled by Shopify and/or third-party payment providers.

We do not knowingly accept fraudulent or unauthorised transactions.

9. Delivery

Delivery arrangements, available options, estimated delivery information, and applicable delivery charges will be presented during the purchasing process where applicable.

For further information, please see our Shipping Policy.

Where no different delivery period has been agreed, UK distance-selling rules generally require goods to be delivered without undue delay and within 30 days.

Nothing in these Terms & Conditions is intended to limit your statutory rights concerning delivery.

10. Cancellation, Returns and Refunds

Customers purchasing goods online generally have statutory cancellation rights under UK consumer law.

For information about cancellation, returns, faulty products, and refunds, please see our Return & Refund Policy.

Nothing in these Terms & Conditions removes or restricts statutory consumer rights.

11. Faulty, Damaged or Misdescribed Products

Products supplied to consumers must meet applicable statutory requirements, including being as described, of satisfactory quality, and fit for purpose where applicable.

If you receive a product that is faulty, damaged, incorrect, or does not conform to the contract, please contact us.

Depending on the circumstances and applicable law, you may be entitled to a repair, replacement, price reduction, refund, or another appropriate remedy.

We will not use these Terms & Conditions to exclude legal responsibilities that cannot lawfully be excluded.

12. Customer Information

You are responsible for ensuring that information supplied to us is accurate and up to date.

This includes information such as your name, email address, telephone number, billing information, and delivery address.

Our use of personal information is explained in our Privacy Policy.

13. Intellectual Property

Unless otherwise stated, the content on the ShopHunt website, including text, graphics, logos, images, layouts, designs, and other materials, belongs to ShopHunt or is used with appropriate permission.

You may access and use the website for personal shopping purposes.

You must not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without appropriate permission.

14. Third-Party Services

Our website may rely on third-party services to support functions such as payment processing, delivery, analytics, marketing, website functionality, or customer support.

Third-party services may operate under their own terms and privacy policies.

Where appropriate, you may be required to accept the terms of a third-party provider when using its services.

15. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be available, uninterrupted, or completely free from errors.

Temporary interruptions may occur because of:

  • Maintenance
  • Technical problems
  • Security incidents
  • Service-provider issues
  • Internet or network problems
  • Circumstances outside our reasonable control

We may modify, suspend, or discontinue parts of the website where reasonably necessary.

16. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

This includes liability that cannot legally be excluded or restricted, including certain responsibilities relating to death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or statutory consumer rights.

We do not seek to exclude responsibility for products that are faulty or not as described where applicable law prevents such exclusion. UK consumer terms attempting to avoid responsibility for faulty or misdescribed goods may be unenforceable.

17. Events Outside Our Reasonable Control

We will not be responsible for delays caused by circumstances outside our reasonable control, provided that this does not remove or restrict any legal rights or obligations that apply to your order.

Examples may include significant disruption to delivery networks, natural events, widespread technical failures, or other circumstances beyond reasonable control.

Where such circumstances affect an order, we will take reasonable steps to minimise the impact and communicate relevant information where appropriate.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or legal requirements.

The latest version will be published on this page with the relevant Last Updated date.

Changes will not retrospectively remove rights that you have already acquired under an existing contract.

19. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you under applicable law.

If you are a consumer, nothing in these Terms & Conditions prevents you from relying on mandatory rights and protections available to you under applicable UK consumer law.

20. Complaints and Customer Support

If you have a question, complaint, or concern about an order or our services, please contact us first.

We will aim to review your concern and provide an appropriate response.

Email: support@shophunt.shop
Telephone: +44 7411 228669

21. Contact Information

ShopHunt
35239 Ludgate Hill
London
EC4M 7JN
United Kingdom

Email: support@shophunt.shop
Telephone: +44 7411 228669
Website: shophuntstore.co.uk